Service / Complaints / Returns

Welcome to our BAEHR service page!

We attach great importance to your satisfaction and are at your side if you need support. Whether it's a complaint, maintenance or a general service request - we'll take care of it. Our aim is to offer you a simple and transparent solution so that you can quickly benefit from our products and services again.

To ensure that your request can be processed as quickly as possible, please select the appropriate contact form for your specific request. This will ensure that your case is forwarded directly to the right place and can be processed as quickly as possible.

Thank you for your trust and patience!

Your BAEHR Service Team

Problems with
your order?

Are your goods damaged, incomplete or has there been another problem?
No need to worry! Simply click here to go directly to our service form. We will take care of your request quickly and easily.

Foot care device
Repair or maintenance

Does your pedicure device have a fault or need maintenance?
No problem! Simply click here to go directly to our service form. We will take care of your request quickly and reliably.

Service case - treatment chair or cosmetic couch

Is there a problem with your cosmetic couch or treatment chair?
No need to worry! Use our service form to report your problem quickly and easily. We will reliably find a solution.

Cases and Backpacks

Is your case or backpack damaged or showing a problem?
No worries! Simply fill out our service form, and we will take care of a quick and straightforward solution.

Illuminated Magnifiers

Is your illuminated magnifier defective or causing problems?
Use our service form to report the issue – we will take care of your request quickly and reliably.

Other devices

Does your device have a fault or need maintenance?Don't worry!
Send us your request using the service form and we will find a solution as quickly as possible.